Refund & Cancellation Policy

Damaged, incorrect, or missing items

If an order arrives damaged, contains an incorrect item, or is missing an item, contact us as soon as reasonably possible at support@aronbites.com. Include the order number, a short description, and clear photos of the parcel and product where available. We will review the issue and explain the next steps.

Cancellation requests

Contact support promptly if you need to cancel. We will try to stop an order that has not been handed to the courier. A cancellation may no longer be possible after dispatch; contact us so we can check the order status.

Refunds

Where a refund is approved, it will be initiated to the original payment method through the payment provider. The time for the credit to appear depends on the payment method and financial institution. We will share available refund reference details after initiation.

Consumer rights

This policy does not limit any rights you have under applicable consumer-protection law.

Contact

For a return, refund, or cancellation request, email support@aronbites.com with your order number.